Is ordering on your website safe?
Absolutely! Our website is fully secured and is powered by Shopify, the leading e-Commerce service provider, so you can shop with confidence knowing that your information is not shared elsewhere.
What payment method do you accept?
We accept all major credit cards and debit cards. You can even use Paypal for checkout.
What if I found a cheaper price on other websites?
If you do, simple reach out to us and we'll match it to ensure you are getting the best pricing possible, even if it means we lose money on your order.
When do I expect my order?
Once you've placed your order, we'll process it within 48 hours. The delivery of your order depends on where you are located. However, due to recent flight shortages, there could be a potential that the delivery of your order may take up to 4 weeks.
I made a mistake with my order, what should I do?
Contact us immediately and if your order has not been shipped out, we'll get it arranged right away. If your order has been processed and shipped, we'll make some special arrangements with you. Just contact us!
My order got damaged when I received it, what should I do?
Don't worry, simply contact us and our customer service team will arrange a new shipment to you once we've verified the damage.
I haven't received my order, what do I do?
Simply contact us with your order receipt number and we will look into your shipping status immediately to help you locate your order.
Got More Questions?
Feel free to reach out to our customer service team and we will get back to you right away!
100% Satisfaction Guarantee
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Exceptional Customer Service
See What Our Customers Say
“My fur ball loves this toy feeder and I enjoy it as well since it keeps him busy and stops him from just inhaling his food which can be dangerous. With this toy he has to work for his food and he loves chase it around. Totally would recommend.”
“It’s beautiful, looks durable and the dog totally loves it! Thanks for such a good toy!”
“Great toy and my dog loved it”